Emeril Lagasse Blender & Beyond Plus

Emeril Lagasse Blender & Beyond™

Model: HB2248

What You'll Get

Specifications

 

  • Model Number: HB2248
  • Battery Type: 18650 (2000mAh)
  • Battery Voltage: 7.4V DC
  • Speed (Min.-Max.): 10,000–15,000 r/min
  • Blending Jar Capacity: 800 mL
  • USB Type: C

FAQ'S

What are the dimensions?
The main part of the appliance measures 2.85” x 10.40”. The size can vary depending on which attachments you are using.
 
How do I recharge the appliance?
The appliance can be recharged with a USB-C power cord.
 
Can I adjust the speed?
Yes. The appliance features a variable speed controller that can be used to change the speed as needed.
 
Can I pulse with this appliance?
Yes. Once the appliance is running, you can press and release the power button to pulse.
 
How do I adjust the angle?
Adjusting the angle of the appliance is easy. Simply press the angle adjustment button on the back of the appliance and twist until the appliance locks into place.

Guarantee

The Blender & Beyond Plus™ is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Empower Brands, LLC reserves the right to replace the appliance with one of equal or greater value.

Return Policy
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the 90-Day Money-Back Guarantee product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund (within 90 days of purchase) of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www. customerstatus.com. You can call customer service at 973-287-5132 for any additional questions.

Refund
Refunds requested within the moneyback guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

Pack the product carefully and include in the package a note with:

  1. your name
  2. mailing address
  3. phone number
  4. email address
  5. reason for return
  6. proof of purchase or order number
  7. specify on the note whether you are requesting a refund or replacement.
  8. Write the RMA on the outside of the package.

Send the product to the following return address:
Emeril Lagasse Blender & Beyond™ 
Empower Brands, LLC
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5132. Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

Customer Care

Empower Brands, LLC is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at info@tvcustomerinfo.com and we will respond as soon as possible.

For your convenience, you can check your order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us: English and Spanish
Phone Number: 973-287-5132